Terms of Service

These Terms govern your use of Phluxora ("PHLUXORA", "we", "us"), the trend-research and store-automation service available at phluxora.com. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use PHLUXORA.

What PHLUXORA is

PHLUXORA is a research and automation tool. It scans public trend sources, scores products, suggests names, marketing copy, and supplier searches, and can push products to your connected Shopify store. PHLUXORA does not sell products to consumers and does not guarantee any sales, revenue, or business results. Outcomes depend on your own products, pricing, advertising, and execution.

Eligibility & accounts

You must be at least 18 years old to use PHLUXORA. You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information and keep it up to date.

Subscriptions, trials & billing

The monthly plan includes a 14-day free trial; unless you cancel before the trial ends, your payment method is automatically charged the then-current monthly fee and renews each month until cancelled. The one-time (lifetime) plan is a single payment for continued access to the service. Prices are shown at checkout and may change for new purchases. Payments are processed by Stripe; by purchasing, you also agree to Stripe's terms. You can cancel a subscription at any time from your account or by contacting us; cancellation stops future charges and access continues until the end of the paid period. Refunds are governed by our Refund Policy.

Acceptable use

You agree not to misuse the service, including: reselling or redistributing PHLUXORA's data or output as a competing product; attempting to breach security or access other users' data; scraping or overloading the service; or using it for unlawful purposes or to sell counterfeit, trademarked, or prohibited goods. You are solely responsible for the products you choose to sell and for complying with all applicable laws, platform policies, and intellectual-property rights.

Third-party data and services

PHLUXORA relies on third-party data sources and services (including trend data providers, Stripe, Shopify, and AI providers). This data is provided "as is," may be inaccurate, incomplete, or unavailable, and may change without notice. We are not responsible for third-party services or for decisions you make based on PHLUXORA's output.

No warranty

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any product it surfaces will be profitable.

Limitation of liability

To the maximum extent permitted by law, PHLUXORA and its operators will not be liable for any indirect, incidental, special, consequential, or lost-profit damages, or for any lost revenue, advertising spend, or business losses arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Termination

You may stop using the service at any time. We may suspend or terminate access if you violate these Terms or to protect the service. Sections that by their nature should survive termination (including disclaimers and liability limits) will survive.

Changes

We may update these Terms from time to time. Material changes will be reflected by updating the date above and, where appropriate, by notice. Continued use after changes means you accept them.

Platform fees on store sales

If you sell products through a store hosted by PHLUXORA, a platform fee of 3.5% is applied to each transaction in addition to standard payment-processing fees charged by Stripe. This fee is disclosed here and deducted automatically at the time of sale. Payouts to you are handled by Stripe under its Connected Account Agreement, which you accept when you connect your account. You are responsible for collecting and remitting any sales, use, VAT, or other taxes applicable to your sales, and for issuing any refunds to your own customers.

No financial, legal, or professional advice

PHLUXORA provides data, automation, and suggestions for informational purposes only. Nothing it produces is financial, investment, legal, tax, or business advice, and no result is promised or implied. You are solely responsible for evaluating products, pricing, suppliers, claims, and risks before acting. We expressly disclaim any guarantee of income, profit, sales, or business success.

Your responsibilities and indemnification

You are solely responsible for your stores, your products, your marketing claims, your suppliers, your customers, your pricing, your tax obligations, and your compliance with all applicable laws and platform policies (including advertising, consumer-protection, product-safety, and intellectual-property laws). You agree to defend, indemnify, and hold harmless PHLUXORA and its owners, operators, employees, and contractors from and against any claims, damages, losses, liabilities, fines, and expenses (including reasonable legal fees) arising out of or related to your use of the service, your products or stores, your content, your violation of these Terms, or your violation of any law or third-party right.

Assumption of risk

E-commerce and dropshipping involve substantial risk, including the risk of losing money on inventory and advertising. You knowingly and voluntarily assume all such risks. You acknowledge that trend data may be inaccurate or out of date, that a high score does not predict profitability, and that any decision you make based on the service is made at your own risk.

Dispute resolution; arbitration; class-action waiver

Any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration, and not in court, except that either party may bring claims in small-claims court where eligible. To the maximum extent permitted by law, you and PHLUXORA waive any right to a jury trial and any right to participate in a class, collective, or representative action. You may opt out of arbitration by emailing us within 30 days of first accepting these Terms.

Governing law

These Terms are governed by the laws of the United States and the state in which the operator of PHLUXORA resides, without regard to conflict-of-law rules. Subject to the arbitration section above, the exclusive venue for any permitted court action lies in that state.

Severability and entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be enforced to the maximum extent permitted by law. These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and PHLUXORA regarding the service and supersede any prior agreements.

Contact

Questions about these Terms? Email support@phluxora.com.